The Get Ready for Work Employment Programme is delivered by Islington Training Hub in partnership with Islington iWork and the Islington Health and Social Care Academy.

We help Islington residents build skills, gain real-world experience, and transition into entry level roles in GP practices and other health and social organisations. The programme also supports local employers with their recruitment needs.

We are working with 15 GP practices and health and social care providers across the five Islington Primary Care Networks (PCNs) to provide work placements as part of the programme.

The programme includes three key components:

1) Pre-employment Training:

Participants receive targeted training to build the skills needed for administrative and reception roles in healthcare settings. Training includes:

• Customer service tailored to healthcare settings

• IT systems used by general practice (including EMIS and DocMan)

• Effective communication and workplace behaviour

2) Work Placement:

Participants will complete a four-week work placement, attending two days per week at a local GP practice or health and social care provider. This helps participants to get experience and insight into working in healthcare.

3) Employment Support:

After completing the programme participants will receive:

• A job interview with an Islington-based health and care employer, or

• Ongoing employment support from the iWork team, including job search and application guidance.

By the end of the programme, participants will be able to:

• Understand patient registration processes

• Use GP and care sector IT systems

• Demonstrate values and skills for healthcare administration roles.

Participants will also earn a Level 2 Award in Customer Service.

If you are an Islington resident and want to register for the next programme:

• Email Islington iWork: islingtonworking@islington.gov.uk

If you are a GP practice or health and care provider in Islington looking to get involved in the programme or wanting to learn more:

• Email Islington Training Hub: igpf.islingtontraininghub@nhs.net